Last Updated: September 18, 2026

Thank you for shopping with Oomta Toys. Oomta Toys is a brand owned and operated by Avrah Virtual, LLC.

This Shipping Policy explains how orders placed through oomtatoys.com are processed and shipped.

1. Where We Ship

Oomta Toys currently ships to addresses within the United States only.

We do not currently offer international shipping.

2. Order Processing

In-stock orders are typically processed and prepared for shipment within 2–3 business days after an order is placed.

Business days generally exclude weekends and U.S. federal holidays.

Processing time refers to the amount of time required for us to prepare and hand your order over to the shipping carrier. It does not include the carrier’s delivery/transit time.

During holidays, product launches, periods of unusually high order volume, or other circumstances outside our reasonable control, processing may take longer.

3. Shipping Costs

Available shipping methods and applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

4. Delivery Times

Delivery times vary depending on the shipping method, destination, carrier, weather conditions, holidays, and other factors outside our control.

Any delivery dates or timeframes provided during checkout or after shipment are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delivery may be subject to the carrier’s terms and operating conditions.

5. Shipping Confirmation and Tracking

When available, customers will receive a shipping confirmation containing tracking information after an order has been shipped.

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us at oomtatoys@gmail.com as soon as possible.

We will make reasonable efforts to update the address if the order has not yet shipped, but we cannot guarantee that changes can be made after an order has been processed.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

7. Lost, Delayed, or Missing Packages

If your tracking information shows an unusual delay or your package has not arrived within a reasonable period after its expected delivery date, please contact us at oomtatoys@gmail.com.

We will make reasonable efforts to help investigate the shipment with the applicable carrier.

Please note that carrier delays can occur due to weather, holidays, transportation disruptions, or other circumstances outside Oomta Toys’ reasonable control.

8. Damaged Packages

If your order arrives damaged, please contact us at oomtatoys@gmail.com as soon as reasonably possible.

Please include your order number and photographs of the damaged packaging and product when available so that we can evaluate the issue.

Verified damaged or defective products may qualify for a replacement or refund in accordance with our Returns & Refunds Policy.

9. Contact Us

For questions regarding shipping or an existing order, please contact:

Oomta Toys
Owned and operated by Avrah Virtual, LLC
Email: oomtatoys@gmail.com
Website: oomtatoys.com